UNOVON is a local and long distance calling service that uses high-speed internet access (broadband) combined with voice technology to provide quality, reliable and cost-effective calling solutions. The technology is also known as Voice over IP. UNOVON offers many smart and advanced features like caller ID, 3-way calls, do not disturb, call waiting and many more for no extra charges.

VOIP stands for "Voice over IP" or "Voice over Internet Protocol". It is a new way of making and receiving phone calls through your high speed internet connection (broadband). VOIP offers consumers the benefit of calling local and long distance, for less money, with high quality and reliable connections and many more features than any traditional phone service offerings.

Broadband is high-speed internet access through a cable or DSL modem. It gives you an always on, faster connection than traditional dial up internet access. Now, with UNOVON, broadband makes it possible to make and receive phone calls using Voice over IP through your high-speed internet connection.

You can sign up online at http://www.unovon.com/canada/index.php/home/plans. Choose the plan that meets your needs and follow our easy online order process.

Unovon offers various shipping options to customers. Based on the method of shipping chosen by the customer during sign up, UNOVON adapter will ship within 7-15 business days.

You will receive a confirmation e-mail when your order is shipped. Call to our support and you will get the status of your device.

UNOVON telephone adapter is compatible with high-speed internet services such as DSL or Cable. Satellite internet connections are not recommended for UNOVON telephone adapter as there may be some speed issues that are inherent to satellite connections or line of sight issues that could affect audio quality when making calls with UNOVON. Voice over IP Service requires 90 kbps of consistent upload/download speed to make and receive phone calls.

No. UNOVON Telephone Adapter uses broadband or high-speed Internet connections only.

Yes, UNOVON works with most phones designed for residential use, as long as they're connected to the UNOVON telephone adaptor we provide you.

No. The UNOVON Telephone Adaptor that we provide you will connect directly to your broadband modem.
Note: In some cases a computer may be required for the initial setup of UNOVON Phone's Voice over IP service.

Yes. UNOVON works independently from your computer, so you can make and receive calls while surfing the web.

You'll find the quality is at least as good as a cell phone, usually better! Because signals are transmitted and received digitally over the internet, the quality of Voice over IP may very well exceed what you're currently getting.

UNOVON Service is available anywhere in the CANADA, regardless of where you live and your current telephone number. CANADA UNOVON customers are not limited by area code as to the availability; however, if you need to know if an area code in your local region is available, click here to view all available area codes.

No. You may get a phone number in any city or province currently made available to you on our website.

No, UNOVON calling plans do not provide internet access. UNOVON Phone is compatible with most high speed Internet Service Providers.

Yes, of course! Individuals and businesses with moderate to large long distance or international calling usage can enjoy significant savings, depending on call volume, up to 80% off traditional phone service.

Yes. In most cases, if UNOVON network is in your area, we can move your existing phone number to our service.

No. Moving your number to UNOVON is optional.

No. UNOVON telephone adapter uses your internet connection to place Voice over IP calls and has no impact on your local phone service. Even if you use a phone line for your DSL broadband connection, UNOVON telephone adapter works independently of your local phone service.

The phone number that UNOVON provides you with your UNOVON Telephone Adapter is yours as long as you are a UNOVON customer. This number is portable, so if you move or travel and plug in your UNOVON Telephone Adapter, your phone number remains the same.

No. UNOVON Service is a transparent technology, allowing you to use your phone just like you always have.

Yes. You can use UNOVON telephone adapter anywhere, where there's a high-speed internet connection. Just be sure to bring your UNOVON telephone adaptor with you and you can make Voice over IP calls with UNOVON telephone adapter.

Note: Some office network environments may not be compatible with the UNOVON telephone adaptor.

UNOVON telephone adapter easily travels with you. Simply pack your UNOVON start up kit. Connect it to any analog phone and high speed internet connection to make and receive calls while you travel.

Yes. UNOVON Service is a transparent technology, which means it works just like your existing phone.

To reach you, the calling party will simply dial your phone number and if your service is plugged in, your phone rings, you pick it up and start talking. If your adaptor is unplugged or out of service for any reason, the call will go to voicemail.

Yes. You can make calls to any number in the world with UNOVON. If your plan doesn't cover the destination you will be charged per minute (visit our international rate calculator for other destinations).

You can take your UNOVON phone account with you anywhere and keep the same phone number. If you would like a different area code at your new location, you're free to select from a variety of area codes throughout the country.

Although UNOVON uses a different technology than your current phone service (Voice over IP), in most cases it offers the same features, and even more too. Features include call waiting, voice mail, 3-way calling, do not disturb etc.

No. Your phone number will not be listed in the phone book or directory assistance.

Yes, you can call toll free numbers that begin with 1-800, 1-866, 1-877 and 1-888.

UNOVON team will send you e-mails with your order status and other important account information. From time to time if you did not receive an e-mail when you signed up, it may have been treated as spam. Be sure to configure your spam filter to accept e-mail from the domain. Also, confirm your e-mail address is typed correctly in your account information (go to UNOVON.com, Login to My Account and select Edit Account Info.

We provide phone service to your home or business in CANADA. You can replace your existing phone service at your home in CANADA. We also port your existing phone number to our service.

For current UNOVON plans click here

1.Our voice quality is good.

2. Our cost per month for each plan is less compared to all other similar services in the industry.

3.We provide great international rates.

We ship the UNOVON telephone adapter within in 5 - 7 business days after registering for the service, depending on the shipping method chosen.

No, we do not provide number portability in Canada. You could however go to the availability pages to choose the phone number you wish to take.

You need an internet connection with minimum 64 Kbps speed. If the speed is less, our service will still work, but there might be some voice delay. If you have cable internet connection, you can connect the RJ45 cable from the cable modem to our UNOVON device WAN port and from LAN port you can connect to your wireless router or your PC.
If you have DSL internet, you can connect the RJ45 cable from DSL modem to our UNOVON Device WAN port and from LAN port you can connect to wireless router or your PC.

You can get cable internet and take our service. If it's not feasible or finding costly to opt for cable Internet, you can keep your existing phone line with basic service and no long distance. You can then keep DSL on that basic line and use our service for long distance and International calling.